QuadSecure™ Refund & Satisfaction Policy

QuadSecure™ Refund & Satisfaction Policy

Your security is our mission — and your satisfaction is our promise.

At QuadSecure™, we stand behind every product we create. Our dash cams and GPS trackers are designed to protect what matters most: you, your car, and your peace of mind. If for any reason you’re not fully satisfied, we’re here to make it right.

30-Day Refund Guarantee

We offer a 30-day refund policy starting from the date your order is delivered. If you’re not satisfied with your first purchase, you may be eligible for a refund under the following conditions:

To qualify for a refund:

  • Request your refund within 30 days of receiving your order.

  • Only first-time orders of one unit are eligible. Multi-pack or bulk orders are not refundable unless defective.

  • Product must be unused or lightly used and in original condition.

  • All original packaging and accessories must be returned (where applicable).

  • Return shipping is the customer’s responsibility.

Non-Refundable Items

  • Subscription or recurring orders (after the first shipment)

  • Gift cards or promotional items

  • Final sale or clearance items

  • Orders past the 30-day window

How to Request a Refund

To initiate a return, email our support team at info@quadsecure.com with:

  • Your order number

  • Reason for the return

  • Photo of the product (if opened, defective, or damaged)

We’ll provide return instructions. Once your item is received and inspected, your refund will be issued to the original payment method within 5–10 business days.

Damaged or Incorrect Orders

If your order arrived damaged or incorrect, please notify us within 7 days of delivery. We’ll prioritize sending a replacement or issuing a refund — no hassle.

We’re Here to Help

QuadSecure™ isn’t just a brand — it’s peace of mind on every drive. If you need assistance with setup, usage, or troubleshooting, our support team is always here.

📧 Email: support@quadsecure.com
📞 Phone: +1 (888) 555-SECURE
🏢 Address: QuadSecure Inc., 245 Park Ave, Suite 1800, New York, NY 10167

We respond within 24 hours — because your safety and satisfaction come first.